Here to help...

We've put together a little How to Guide to help you with the following... 

 

Selecting the right photo

Sending us your photo

Multiple purchase

If you have any questions you can contact us at

info@eternallyyours.co.uk

Selecting the right photo

When choosing your photo try to select one that has a compact central focal point with lots of background image, Try to send photos that haven't been cropped as we can do that when we format your image.

 
 

Sending us your photo

Once you have placed your order you will receive an email confirming your purchase. You can then reply to that email with the attachment of your chosen photo or send to info@eternallyyours.co.uk ensure your order number is included in message.

 
Ensure you reply to the confirmation email as this will contain your order number. Please quote your order number with all correspondences

Multiple Purchases

When you are purchasing multiple wooden hearts in one order, each item will have a SKU code please state this code with order number in any correspondences.

 

If you are buying multiple personalised wooden hearts that require different images for a certain design, please state in your replying email which photo is for which SKU product code. 

For example you could write...

SKU 24A is for the photo with 2 people in it

SKU 14A is for the photo with the funny face.

SKU 06A is for the photo with 2 people in it with trees in back ground.

Please quote your order number with all correspondences.

Free delivery on all orders over £20

© 2020 by Eternally Yours All rights reserved. All images on this site are originals; Drawings and designs have been created by Michelle Swain at Eternally Yours. Copy rights are applied to all images, designs and original poems.

Report a website problem here